Customs & Duties
Welcome to Shop Premium Pet Supplies at VOGESK!
To ensure you enjoy a hassle-free international shopping experience, we have thoroughly addressed the complex tariff and tax issues involved in cross-border logistics and transportation. As our pet supplies are shipped to multiple countries—including the United States, Germany, the United Kingdom, France, Portugal, Spain, Japan, the Arab region, the Netherlands, Greece, Italy, and Turkey—with shipments originating from the U.S., we have prepared the following detailed explanation to help you shop for your furry friends with complete peace of mind.
1. Tax Liability Allocation
When shopping at VOGESK, you do not need to worry about tariffs, value-added tax (VAT), consumption tax, or any other import-related taxes and fees. We collaborate closely with professional logistics partners to complete all customs declaration procedures prior to shipment, and VOGESK bears 100% of all applicable taxes and fees. During customs clearance, local customs authorities will assess and collect taxes based on factors such as the goods’ value, quantity, and type—but you will not be required to make any additional payments. This ensures a seamless, worry-free delivery experience for your pet supplies.
2. Tax and Duty Processing Workflow
Our dedicated professional team accurately completes tax and duty declaration and payment in strict compliance with each destination country’s policies. Here’s how we handle key regions:
United States: We determine the applicable tariff rate based on the HS code of your pet supplies and properly manage all sales tax-related matters.
EU Countries (Germany, UK, France, Portugal, Spain, Netherlands, Greece, Italy): We take full responsibility for paying import VAT and tariffs. This includes covering Germany’s 19% VAT, France’s 20% VAT, and the standard VAT/tariff rates of other EU nations.
Japan & Turkey, and the Arab Region: All tariffs and consumption taxes for orders shipped to these regions are also handled directly by VOGESK.
You can rest easy throughout the entire process—we manage all tax-related details to ensure your pet supplies clear customs smoothly.
3. Customs Clearance Assistance
Once your package arrives at the destination country’s customs for clearance, we closely monitor the entire process and provide comprehensive support. If customs authorities have questions about your pet supplies (such as product specifications or Purpose), we will respond immediately and provide detailed supporting documents (including product certificates, shipping manifests, etc.) to resolve any issues promptly. This guarantees an uninterrupted customs clearance process—you only need to wait patiently for your pet’s new supplies to arrive.
4. Contact Us
If you have any questions about tariffs, taxes, or encounter issues at any stage of your order (from placement to delivery), please feel free to reach out to us:
Email: service@vogesk.com
We are committed to responding to your email within 1–2 business days, providing professional, thoughtful answers and personalized assistance to resolve your concerns.
Thank you for choosing VOGESK as your trusted pet supplies partner! We hope our services make your shopping experience smooth and enjoyable, and we look forward to serving you and your furry companions again soon.
